I phoned TV Licencing yesterday to renew my TV licence. Basically I wanted to switch from a monthly to a quartely direct debit as I’m then paying for the licence as it comes up instead of in advance.
Anyway it took about ten minutes to get through and finally speak to a person instead of listening to a long list of options followed by god awful music.
I gave the guy my details (I didn’t have my current licence fee number but then who does) and after giving them to him the third time he said he would have to call me back.
Ten minutes later they call back and this time somebody else takes my details three times. He then eventually tells me he can’t renew my licence fee because I live in a house that’s been demolished!!!
This came as a bit of a shock given that I was standing inside it at the time. I did wonder what the draft was!
I finally managed to convince him it was very much still there and after giving my bank details, a mass of personal information and swearing I’m telling the truth, the whole truth so help me Zorg – he believed me and gave me a TV licence!
Which was nice.